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Privacy policy

Effective Date: May 24, 2025

Welcome to ResilienceSolution.net. Protecting your privacy and personal information is of utmost importance to us. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website, services, or submit any forms related to stimulus aid relief programs and financial assistance. Please read this policy carefully to understand your rights and our obligations.

1. Definition and Scope of Personal Information

For the purposes of this Privacy Policy, “Personal Information” refers to any individually identifiable information about an individual collected by ResilienceSolution.net. This includes but is not limited to your full name, email address, telephone number, and any other data you provide through our website or service forms. We collect this information strictly to provide and improve our financial assistance services and related programs.

2. Collection of Personal Information

We collect Personal Information primarily when you visit our website, fill out contact or assistance forms, subscribe to notifications, or communicate with us. The types of data collected may include:

  • Your first and last name

  • Your email address

  • Your telephone number

  • Other relevant details necessary to facilitate your participation in stimulus aid relief programs

We do not collect any personal information through third-party tracking technologies like cookies beyond standard website functionality unless explicitly disclosed.

3. Use of Personal Information

Your Personal Information is used exclusively for:

  • Administering and managing your participation in stimulus aid and financial assistance programs

  • Responding to inquiries and providing customer support

  • Sending important notifications and program-related updates

  • Verifying eligibility and processing applications related to financial aid

  • Improving our services based on feedback and usage patterns

We do not use your personal data for marketing or promotional purposes without your explicit consent.

4. Message Frequency and Communication Terms

Participants in our programs may receive up to a maximum of five (5) messages per month related to stimulus aid updates and program information. Please note:

  • Standard message and data rates may apply depending on your mobile carrier.

  • For assistance or support, reply HELP or contact us via email at info@ResilienceSolution.net or call (855) 725-7140.

  • You can opt out of all text communications at any time by sending STOP, QUIT, END, CANCEL, or UNSUBSCRIBE.

5. Protection of Mobile Information

We strictly prohibit the sharing or selling of any mobile phone information to third parties or affiliates for marketing or promotional purposes. ResilienceSolution.net does not imply or grant any third-party company permission to use your contact information beyond the scope of our direct services.

6. Data Security Measures

ResilienceSolution.net employs industry-standard technical, administrative, and physical safeguards to protect your Personal Information against unauthorized access, alteration, disclosure, or destruction. This includes encrypted data transmission, secure servers, restricted access to data, and regular security audits to maintain the integrity and confidentiality of your information.

7. Data Retention Policy

We retain your Personal Information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, including compliance with legal, regulatory, or accounting requirements. Once your information is no longer required, we securely delete or anonymize it to prevent unauthorized access or use.

8. Your Rights Regarding Your Personal Information

You have the right to:

  • Access the Personal Information we hold about you

  • Request corrections to inaccurate or incomplete information

  • Request deletion of your information, subject to legal or operational limitations

  • Opt-out from receiving further communications or notifications

To exercise these rights, please contact us at info@ResilienceSolution.net or call (855) 725-7140.

9. Cookies and Tracking Technologies

ResilienceSolution.net uses only essential cookies required to operate the website and enhance user experience. We do not employ tracking cookies or third-party analytics tools that collect personal data for advertising or marketing purposes.

10. Children’s Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect Personal Information from minors. If we discover that we have inadvertently collected information from someone under 18, we will promptly delete that information.

11. Third-Party Service Providers

We may engage trusted third-party service providers solely to support the operation of our website or facilitate stimulus aid programs (e.g., hosting providers, technical support). These providers are bound by confidentiality and security obligations and may only process your Personal Information as instructed by ResilienceSolution.net.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please contact us:

ResilienceSolution.net
Address: 1342 NM 333 Ste C, Tijeras, NM 87059
Email: info@ResilienceSolution.net
Phone: (855) 725-7140

By using ResilienceSolution.net and our services, you acknowledge that you have read and understood this Privacy Policy. We reserve the right to update this policy at any time and will notify users of significant changes by posting the revised policy on our website.